RT Diagnostics

RT provides a diagnostics API which you can run to return information about the state and health of the RT cluster.

This diagnostics report is intended to be viewed by a Support team to troubleshoot problems that arise when access to the RT cluster is not available.

Requesting Diagnostics

To return the diagnostics you must call an API on the RT supervisor process running in you kubernetes cluster.

Note

You should perform this call on each of the nodes in the RT cluster as each node will return it's own set of diagnostics.

Diagnostics

Call the diagnostics REST request against port 6000 of each of the RT nodes in your RT cluster:

GET diagnostics/

Warning

RT can only handle one request at a time.

Example execution

In order to use the API you must port-forward port 6000 of one of the applicable RT pods to their localhost. For example where remote 6000 has been port-forwarded to localhost 6000:

Successful call

curl http://127.0.0.1:6000/diagnostics > /tmp/diagnostics.json