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Troubleshooting

Occasionally, errors are encountered during the deployment of a database or pipeline. Diagnostics logs are available to assist in locating their cause.

Diagnostic Access

To view the logs of a pipeline or database deployment, click the diagnostics magnifying glass icon in the left-hand icon menu.

Access Diagnostics from the left-hand icon menu.
Access Diagnostics from the left-hand icon menu.

1. Select a Pipeline or Database

Choose from the dropdown menu the pipeline or database to investigate.

Selecting a pipeline shows the Diagnostic Events and Application Logs for the deployment.
Selecting a pipeline shows the Diagnostic Events and Application Logs for the deployment.

2. View Application Logs

The application logs show errors during deployment; filter by Fatal, Error or Warnings by checking the appropriate box. Text searches are also supported.

Application logs of reported errors during deployment.
Application logs of reported errors during deployment.

Logs can be downloaded by clicking download icon

3. View Diagnostic Events

A record of deployment events for the pipeline or database include successful events (white tick on greeen circle) or warnings (yellow triangle).

Processed events of a pipeline deployment.
Processed events of a pipeline deployment.

Additional filtering is available from the column headers:

Text search filter events.
Text search filter events.

4. View System Notifications

Click the System Notifications icon to view the status of kdb Insights Enterprise

Click the system notifications icon in the ribbon menu to view real-time notifications of the current kdb Insights Enterprise session.
Click the system notifications icon in the ribbon menu to view real-time notifications of the current kdb Insights Enterprise session.

A slider panel lists the system events.

Slider panel with time series system notifications.
Click the system noticifications icon in the ribbon menu to view the status of kdb Insights Enterprise.

I want to learn more about kdb Insights Enterprise diagnostics.