Bug reporting and support
Before reporting a bug, take all the relevant troubleshooting steps.
If these have not solved your issue, please collect the following information and email it to email@example.com.
- Description of the issue
What is the issue? Are you encountering an error message?
What is the nature of the issue (error in code, user interface issue, etc.)?
Any other relevant details to describe the problem
Kx Analyst version - please include the
kdb+ version and date
operating system and version
browser vendor and version
- Steps to replicate
List any related steps to reproduce the issue from a clean state
- UI diagnostic logs (optional)
If possible, send the logs from the user interface. These can be downloaded in the About dialog in Analyst and selecting Download Logs
Note: Diagnostic logs contain only information about actions performed and errors encountered. They do not contain any data or code that was produced or consumed in a Kx Analyst session.
We appreciate your help and continued support to find and fix issues to improve Kx Analyst.