FAQs and troubleshooting

This page provides comprehensive FAQs and troubleshooting tips for KDB.AI. Find answers to common questions and step-by-step solutions to resolve issues, helping you get the most out of KDB.AI.

FAQs

Q: What is KDB.AI?

A: KDB.AI is a high-performance vector database designed for efficient data storage, retrieval, and analysis.

Q: How do I get started with KDB.AI?

A: The quickstart guide in the Get started section provides step-by-step instructions on setting up and using KDB.AI.

Q: What are the system requirements for KDB.AI?

A: KDB.AI requires a modern operating system (Windows, macOS, or Linux), at least 8GB of RAM, and a multi-core processor for optimal performance.

Q: How do I access KX Support for KDB.AI?

A: Email Support on support@kdb.ai or join our Slack community.

Q: What kind of vector indexes are supported?

A: KDB.AI Server supports Flat, qFlat, IVF, IVFPQ, HSNW, and qHSNW indexes. Read about indexes and how to use indexes in KDB.AI.

Q: What kind of data types are supported?

A: KDB.AI supports the data types listed here.

Q: I've been testing out other platforms, can I migrate my data to KDB.AI?

A: Yes! You can transfer/migrate your data over to KDB.AI. Join our Slack channel or contact Support at support@kdb.ai for detailed instructions on how to do this.

Troubleshooting

Problem: My database says it's not running. What should I do?

Solution: If you are experiencing an issue with your database, please email our Support Team on support@kdb.ai or ask our Slack community.