Support

We are proud to provide industry-acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources – of both the material and the human variety – that enhances the experiences of our customers.

Sales inquiries

Write to sales@kx.com or visit our Contact page.

Licensed customers

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox.
Designated Contacts

Licensed customers designate to Kx staff members whom they have authorised to deal with kdb+ licenses, downloads and bug reports. Designated Contacts can reach us at the following addresses:

topicaddress
Software downloaddownloadadmin@kx.com
License requestlicadmin@kx.com
Urgent license requestfailover@kx.com
Suspected bug, unexpected behaviortech@kx.com

Technical support
If you work at a company that has licensed kdb+, please refer to your internal support team, your Designated Contact, or the kdb+ Listbox.

code.kx.com

This site is the primary resource for kdb+ developers.

Reference
The complete reference for q and kdb+, with a reference card, and formal definitions of q primitives, grouped by semantic topic.
Q for Mortals 3
An online edition of the classic textbook, now in its third edition.
Technical Whitepapers
An occasional series of whitepapers on developing systems with kdb+.
Cookbook
A collection of shorter articles on developing systems with kdb+.
Interfaces
Interfaces between kdb+ and other languages, services and editors.

Web and Real-World

kdb+ personal developers
An open Google discussion group for users of the Personal Developer edition of kdb+.
Stack Overflow
Stackoverflow has a substantial collection of kdb+ questions and answers.
Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx indexes them. Please send your kdb+ repository URLs to librarian@kx.com.
Meetup
Use meetup.com to find Kx events round the world.